A Mute button for the chat widget
November 3, 2026 · release
@voicethere/client 0.24.0
Sometimes you want to talk to an agent by text: you are on a call, or the room is loud. Until now the only way to stop the microphone was to end the session. From @voicethere/client 0.24.0 the embed widget has a Mute button in voice and hybrid modes. Click it and the microphone goes quiet while the session stays up and you keep typing. The button then reads Unmute.
The choice holds across reconnects for as long as the widget is on the page, and you can press Mute before you connect. If you build your own UI, session.setMicMuted(muted) and session.isMicMuted() do the same thing. Widgets with silent audio and chat-only widgets don't show the button.
The details are in Embed widget designer. Copy the embed snippet again from Project → Access to get 0.24.0.